Automation
Automation that fits how your business already works.
I start by listening to how your business runs. My AI agents go through what we discussed and rank the jobs worth automating, and I take you through the shortlist. Then I set up the ones you choose and help your team put them to use.
Where's your week going? Answer a few quick questionsWhat changes in a business like yours
Pick a business. Each row is a job that comes round every week, how it goes now, what gets automated, and what stays with you.
Ember & Salt, a restaurant. Illustrative example. Fictional business.
Table bookings
NowThe phone rings during service and requests arrive by message.
What gets automatedGuests book online, with a confirmation straight away and a reminder the day before.
What stays with youLarge groups and special requests come to you to accept.
The daily questions
NowOpening hours, parking, BYO and high chairs, every day.
What gets automatedThe 24/7 website assistant answers the routine ones from answers you have approved, at any hour.
What stays with youDietary and allergy questions always go straight to your staff, as does anything it can't answer.
Function enquiries
NowEach one gets a reply written from scratch, often late at night.
What gets automatedA draft reply with the function menu, minimum spend and free dates is ready when the enquiry lands.
What stays with youYou check it and press send.
Supplier invoices
NowTyped into the accounts by hand at the end of the week.
What gets automatedInvoices are read from your inbox and entered as drafts in your accounting software.
What stays with youYou approve each one before it is posted.
After the visit
NowGuests who would come back hear nothing until they think of you.
What gets automatedGuests who opted in get a thank-you after a function and a note when the menu changes.
What stays with youYou choose what goes out and when.
Check your business
Where's your week going?
A few quick questions about your week, and your website if you have one. You get one plan from first click to paid invoice, with prices. Your answers stay on the page until you choose to send them.
Where's your week going? Answer a few quick questionsHow I decide what is worth doing
It happens often.
A job done once a year is not worth setting up.
It follows the same steps each time.
If the steps change every time, a person should do it.
A mistake is easy to spot and fix.
You stay in charge of anything that matters.
How a job gets done
- 1
Discovery call
Fifteen minutes on how your business runs and what gets in the way. I mostly listen. Nothing to prepare.
- 2
Plan
My AI agents rank the opportunities: the ones that save the most time for the money. I take you through the shortlist, with a fixed price. You decide.
- 3
Build
My agents build the straightforward parts, and I bring in specialist partners where a job needs them. I check everything before it reaches you.
- 4
Launch
It goes live, I check it with real customers, and I help your team put it to use.
Start with a discovery call (opens Cal.com in a new tab)
Discovery calls are transcribed only with your permission. Neither Granola nor Anthropic uses the transcript to train AI models.
Common questions
Straight answers. Take any of them further with Ten AI, or ask your own.
I run a restaurant. Where would I start?
Usually with your website, so people on a phone can see the menu, the hours and how to book. Then bookings with confirmations and reminders, and a 24/7 website assistant for routine questions like hours and parking. Dietary and allergy questions always go to your staff. Function enquiries are a good next step: a draft reply is ready for you to check and send.
Does anything run without me checking it?
Only what you choose. You can start with drafts that wait for your approval, and let the routine pieces run on their own once you've seen them work.
Will it work with the tools I already use?
Usually. I check your accounts and plans first, because some tools need a plan that allows connections. If something won't connect cleanly, I tell you before you pay for anything.
What does automation cost?
It's quoted after a short call, because the price depends on the job and the tools involved. You get a fixed price in the plan before anything is built.
Who actually does the work?
I start by listening to how your business runs. My AI agents go through what we discussed and rank the opportunities: the ones that save the most time for the money. I take you through the shortlist. My agents build the straightforward parts, I bring in specialist partners where a job needs them, such as phone answering, and I check everything before it reaches you. I tell you in writing which partner does what and what their tools keep. You deal with me the whole way.
What happens to my customers' information?
I collect only what a job needs. Before anything is set up, I tell you which tools are used, where they keep data and for how long. The privacy page shows how this site handles yours.
Got a different question?
Talk to BradHave a job in mind, or not sure what to automate?
Talk to Brad about automation